Let me start off by saying Frontier Airlines is a terrible company. From its ownership by Republic Airways and dismantling of Midwest Airlines to current owner Indigo Partners, Frontier Airlines has been run by arrogant, greedy and apathetic people. Even its own pilots think so. Yesterday, the Air Line Pilots Association released a statement blaming Frontier's abysmal operations on "the same executive mismanagement and misplaced focus on cost-cutting that has placed Frontier at the very bottom of the industry in operational performance and customer satisfaction. " No winery should aim to operate like Frontier.
I'll get to what wineries can learn from Frontier, but it will take a bit of ranting to get there.